FAQ

Frequently Asked Questions Learn more about The Experience Tribe, our mission, the impact of our ethical shea production initiatives, and how you can support our vision. Here you'll find answers to common questions about our work, partnerships, products, and the proposed Shea Production Center in Northern Ghana.

What payment methods do you accept?

Can I return a product if it doesn’t suit me?

How long does order processing take?

Do you offer vegan and cruelty-free cosmetics?

How can I choose the right product for my skin type?

Can I get samples before making a purchase?